Questions, answered plainly.

Choose your birthday month at signup or in your account. The account owner’s monthly membership is $0 for that month each year. Additional members pay their regular rate. No ID upload is required. The concession becomes available after three paid monthly bills and is limited to once in any twelve months; changing your selected month does not reset eligibility.

New members get a brand-new Starfion number. Pick it by area code or city when you sign up. It rings like any phone, and a fax number comes with it.

Yes — taxes and fees are included. Eleven monthly bills say $100, your birthday month says $0 — $1,100 flat for the year.

50GB a month at unlimited speed — more than almost anyone uses. Need more? Top up in one tap.

Any unlocked phone with eSIM support — that's most phones from the last five years. We check yours automatically during signup, before you pay anything.

Never. We sell service, not handcuffs — your phone is yours on day one and yours the day you leave. No device lock, no unlock fee, no waiting period.

Yes. Your Starfion number rings like any phone, and the Starfion app works on any phone, locked or not. The data eSIM is the one piece a locked phone can't take — once your current carrier unlocks it (usually a quick request after the phone is paid off), your data switches on too.

It turns your membership on — your number and your account, live in minutes. And every year, once your ID is on file, your birthday month is $0. No contract, no device lock-in.

Every Starfion phone includes Starfion. When you can't pick up, it answers, screens unknown callers, takes the message, and the transcript is waiting in your inbox. It's on by default and turns off with one toggle in your profile. Want to talk to it? Dial your own number — it picks up.

No. Your Starfion number rings like any phone. The app is where you see every call, text, voicemail and fax, and where you can call from your laptop or tablet.

No. You pay month to month, so there is nothing to finance and no reason to pull your credit. Signing up does not touch your credit report.

From your account, in one tap, effective at the end of your billing month. No call required, no retention script, no fee. Within your first 3 days, everything but the activation comes back.

You text or email us, tell us what's wrong once, and it gets taken care of. No phone tree, no ticket purgatory, no "your call is important to us."